Privacy & Security
Harewood International take data privacy very seriously and will always act in accordance within the law in the country of our incorporation, the United Kingdom.
We collect and store the following identifiable data when you place an order: Name, e mail address, telephone number, billing address, shipping address and any e mail preferences you may have chosen to grant us.
We do NOT store credit card numbers or any other payment information. We also use IP recognition to determine which country our users are visiting our store from, in order to show customers prices and shipping costs relevant to their location and to pre-complete fields in the checkout to ensure accuracy and for our customers convenience.
User data will be observed by our web team Reach Agency Ltd but will not be used or shared by thjem in any way.
We also use tracking pixels on our stores to gather anonymous non-identifiable data of our users online browsing behaviour. This data is used for analytics purposes (for example, but not limited to, Google Analytics) to enable us to track the performance of our stores in order to make future improvements to our customers online shopping experience.
We may also use anonymous non-identifiable tracking pixels for the purpose of targeted advertising (for example, but not limited to, Facebook re-targeting advertisements) to offer our customers relevant offers, and prevent irrelevant advertisements being displayed on third party sites to our customers. We will only use such tracking pixels if you have expressly agreed to their use on the store.
We use session cookies on our stores to allow customers to place products in their basket; these session cookies are an essential function of our online shopping cart. If you disable these cookies, you will not be able to add items to your cart and make a purchase from any of our stores. Most browsers automatically accept cookies; you can set your browser options so that you will not receive cookies from websites or from third party sites you can also delete existing cookies from your browser by using the options available.
Many browsers can be set to suppress the full functionality of cookies which are sent from a web server to a web browser when that browser visits the server’s site.
Other privacy information
It is possible that Harewood International could merge or be acquired by another business. If this happens, we may share the information that relates to your order. You will be sent notice of such an event as a customer of our server and receiver of our services.
Please note by clicking on any external links or banner advertisements will result in your transferal to another website, data privacy practices may be different to that of Harewood International.
Data Subject Access Request
If you wish to request a copy of the data we have stored in relation to your order (name, e mail address, billing address, shipping address, telephone number and any e mail preferences), please e mail your request to firstname.lastname@example.org Please note, your request must come from the same e mail address used in relation to your order to ensure your privacy.
We will execute such requests within one month of receipt of your e mail. Please note – we do not store credit card numbers or any other payment information.
Right To Be Forgotten
If you wish to have all such data deleted (name, e mail address, billing address, shipping address, telephone number and any e mail preferences), please e mail your request to email@example.com Please note, your request must come from the same e mail address used in relation to your order to ensure your privacy. We will execute such requests within one month of receipt of your e mail. Please note – we are required by law to store this data for a period of twelve (12) months from order date to comply with financial services regulations and cannot exercise such a request until this period has passed.
Please note – we do not store credit card numbers or any other payment information.
Data Breach & Notification
In the unlikely event of any data breach, we will notify the appropriate supervisory authority without undue delay, and where feasible no later than seventy two (72) hours of the discovery of the breach. In the unlikely event of such a data breach being likely to result in a high risk to the rights and freedoms of individuals, we will notify those individuals without undue delay, and where feasible no later than seventy two (72) hours of the discovery of the breach. If you have any queries/complaints regards our data protection practices, please contact our Data Protection Officer by e mail here firstname.lastname@example.org
We will respond to such requests within five (5) working days